Sales
- Where is your future business coming from?
- How can it be increased to the level that you need?
- How often do you talk to your customers?
- What loyalty schemes do you have?
- How are your sales team reporting in to you and how are you measuring their performance?
Marketing
- Do you have a Marketing Plan in place?
- How often do you review your plan and do you stick to it?
- What Social Media are you using?
- How often are you posting on Social Media?
- Do you use Google effectively via an Organic search?
- How are you measuring your social media?
Planning
- Does your business plan need updating ?
- How is your performance against your plan?
- Are your required profit margins being achieved and if not do you know why not?
- Are you taking longer than suppliers regular credit terms to pay invoices?
Accounting
- Are your accounts up to date?
- What software are you using to do your accounts and does it integrate with your CMS/IT system?
- Do you file your accounts on time?
- Is your stock take regular and up to date?
- Are you writing off old stock periodically?
The Owner
- How is the relationship with you/your partners?
- How did you get to where you are now?
- What motivates you/drives you?
- Do you really love what you do?
- How do you see yourself/Business in 3 years time?